Shipping policy

Processing. Orders are processed within 48 hours of payment. You have 24 hours after ordering to cancel before dispatch — just email us. Once it's shipped, the Returns & Refunds Policy applies.

Where we ship. DLAYR currently ships within the United States, Australia, and New Zealand.

Shipping times:

United States

  • Tracked Standard: 3–7 business days
  • Tracked Express: 2–4 business days

Australia & New Zealand

  • Tracked Standard: 6–12 business days

All orders ship discreetly — plain packaging, no product or category branding on the outside.

Tracking. You'll get a tracking link by email as soon as your order ships. Questions about a shipment? Email us at contact@dlayr.co.